Our philosophy
True understanding comes from in-depth experience. We reject hearsay and reject superficial knowledge. Dedicated to breaking down cultural barriers, exploring and understanding Chinese culture through personal experience, and experiencing the profound heritage of traditional Chinese culture firsthand. We are not only satisfied with traditional tourism methods, but also hope to combine current hot topics to present a different picture of China to tourists. We pursue the perfect combination of innovation and tradition, allowing every tourist to experience the unique charm of China and an extraordinary cultural journey under our guidance.
Our founder
Kelly Wei, The founder and leader of Jiangmen Xingchen International Travel Agency. In 2006, she entered the tourism industry as a tour guide and has over 25 years of profound experience in the tourism industry. She travels to every corner of China, delving into the culture, history, and customs of different regions. In this dynamic field, I have accumulated rich knowledge and experience and become a leader in the industry.
Based on a profound understanding and passion for China's tourism industry, Kelly Wei has decided to establish Jiangmen Xingchen International Travel Agency, with the aim of delivering China's beauty and culture to the world through professional tourism services. She believes that tourism is not only about appreciating scenery, but also about inheriting and exchanging culture. Enable tourists to gain a deeper understanding of China's history, culture, and customs during their travels.
In order to better meet the increasingly diverse tourism needs, we reached a strategic cooperation with Ctrip's customization department in 2016 and launched online customized travel services. This innovative measure not only expands service channels, but also provides customers with a more convenient and personalized travel experience. By deeply understanding the needs and preferences of each customer, we tailor a unique travel plan for them, allowing them to fully experience the charm and depth of Chinese culture during their journey.
For many years, we have been committed to presenting China's diverse culture and natural wonders to global tourists, and have successfully received over 100000 visitors. At the same time, we are constantly exploring new tourist destinations and products. We have collaborated with various tourism bureaus and scenic spots to launch a series of unique tourism routes and products to meet the needs of different customer groups.
With honest management, excellent company strength, and a spirit of continuous innovation, Jiangmen Xingchen International Travel Agency was awarded the title of China's 3A level travel agency in 2021. As the core supplier of online OTA platforms, we always adhere to the customer-centric service philosophy, continuously improve service quality and customer satisfaction, and ensure that the customer review rate remains above 95%.
Looking ahead to the future, Jiangmen Xingchen International Travel Agency will continue to uphold the mission of "inheritance and innovation, jointly building a new chapter in tourism", constantly innovating and pursuing excellence, and bringing more exciting and unforgettable travel experiences to global tourists. We will continue to deepen our relationship with partners, expand new tourism destinations and products, introduce more advanced tourism concepts and technologies, and create better tourism memories for our customers.
